Return & Exchange Policy

Effective Date: July 19, 2026

At Seven Nineteen, every order is created with care. Because many of our items are made to order, we ask that you review your order carefully before completing your purchase.

Returns

Due to the custom and made-to-order nature of our products, we do not accept returns for:

* Custom or personalized items

* Items printed specifically for your order

* Sale or clearance items

Exchanges

If your item arrives damaged or defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

* Your order number

* A brief description of the issue

* Clear photos of the item

If the issue is confirmed, we'll gladly replace the item at no additional cost.

Sizing

Please refer to our size charts before ordering. Because each item is made specifically for you, we cannot accept returns or exchanges due to ordering the wrong size.

If you have sizing questions before placing your order, we're always happy to help.

Cancellations

Orders may be canceled within 12 hours of purchase if production has not yet begun.

Once production has started, orders cannot be canceled.

Shipping Issues

If your package is lost in transit or arrives damaged during shipping, please contact us so we can help determine the appropriate next steps with the shipping carrier.

Once a package has been marked as delivered by the shipping carrier, Seven Nineteen is not responsible for packages that are lost or stolen after delivery. However, please reach out if you experience an issue, and we'll do our best to help.

Questions?

We're committed to making things right whenever possible. If you have questions or concerns about your order, please contact us at heather@sevennineteen.shop or through the contact form on our website.

Thank you for supporting Seven Nineteen.

Inspired by family. Created for yours.